F-Register
Maintenance planning for installers
Maintenance planning for installation companies: plan maintenance rounds by postcode area, invite customers and move appointments into the queue.
F-Register maintenance planning keeps recurring maintenance away from the noise of faults and installations. Planning creates maintenance rounds by postcode area and period, customers reserve a slot, and planning assigns the work order to a technician.
Maintenance planning workflow
| Step | Explanation |
|---|---|
| 1. Select area | Choose postcode area, start/end date and available technicians. |
| 2. Invite customers | Only customers with a maintenance contract in the area receive an email. |
| 3. Customer selects slot | The customer chooses an available appointment in the portal. |
| 4. Queue | The appointment is created as work order with requested date and time. |
| 5. Complete | Planning assigns a technician; the technician completes the work order and gets a signature. |
Inviting customers for maintenance
Only customers with a maintenance contract inside the selected postcode area receive an invitation. After reservation, the maintenance appointment appears as a work order in the queue, ready for the planner to assign it to a technician.